Call Member Services
Hours
Monday – Friday: 8 AM – 6 PM
Saturday: 10 AM – 2 PM
Contact Us Online
Account questions: Use your Online Banking eMailBox
Other questions
Feedback and suggestions
Make a Payment
Send your Visa credit card payment to the following:
VISA PO BOX 9389
Austin, TX 78766-9389
Send Us Mail
University Federal Credit Union
PO Box 9350
Austin, TX 78766-9350
If you need a physical address to overnight payments, documents, etc., please use the following:
UFCU Plaza
8303 N MoPac Expy A105
Austin, TX 78759
Call a Service Department
Commercial Lending
(512) 421-7310(512) 421-7310
Mortgage Services
(800) 476-8409(800) 476-8409
(512) 997-HOME (4663)(512) 997-HOME (4663)
Fax: (512) 421-7455
Mortgage Payoff Fax: (512) 977-7886
Mortgage Midwest Loan Services
7 AM – 7 PM
(866) 610-8328 (866) 610-8328
Select 1 for Borrower or Client Partner, then select 0 for a representative.
Retirement Planning Center
(512) 997-2367(512) 997-2367